Trugaro
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DATA & PRIVACY

My data and my rights

Your work stays yours.

Download your application data or contact us about your rights. No Premium subscription is required.

01

Download application data

An Excel workbook (.xlsx) with readable sheets for your goals, progress, planned actions and other available account data. No technical knowledge is needed.

Checking your session…

What this file does not include

Passwords and security tokens, other users’ records, browser-only data, provider records, backups and support emails are not included. This download does not replace a full access request.

02

Contact us about your data

Choose a request to prepare an email. Nothing is sent from this page. Send it yourself from your email application.

Open my email application

Send your request to contact@trugaro.com, preferably from the address linked to your account or workbook request. Never send your password or a security token.

03

Deleting a Trugaro account

Account deletion is available in your account settings and requires your password and an explicit confirmation. Download what you need before using it.

Deleting the account removes its linked application records. It does not automatically erase separate workbook records, email logs, support messages, browser storage, provider records or backups. Contact us for a broader erasure request; some records may need to be retained for legal reasons.

Open account settings

The response period is normally one month after receipt. A justified extension may apply for complex or numerous requests; you will be informed within the first month.

You may also lodge a complaint with the CNIL.